Time Medics
Scope of care

Get Expert Advice Through an Online Consultation

From unexpected symptoms to lingering issues, we make it easy to talk to a doctor about what's bothering you.

Start ConsultationSee what it costs
Primary care and urgent care consultations start from 20 GBP, and each doctor sets their own fee for your request. You see the exact figure before you confirm, nothing is charged until you accept an offer, and you can book as a guest with no signup. The fee covers the consultation and whatever you asked for on the booking form, a prescription included.
A woman resting on a sofa at home, holding a tablet, with a dog asleep behind her
  • Trusted Healthcare ProfessionalsEvery consultation is a video call with a licensed, English speaking doctor.
  • Prescription by emailIncluded in the consultation fee. Your doctor emails it to you where they judge it clinically appropriate, and decides against it where they do not. It can only be dispensed in the country where your doctor is licensed, and not every pharmacy accepts an electronic prescription. Controlled drugs cannot be prescribed.
  • 7-Day Follow-Up IncludedMessage the same doctor for seven days afterwards, at no extra cost.

What a video consultation cannot do

Time Medics is not an emergency service. If you have chest pain, difficulty breathing, heavy bleeding, a serious injury or signs of a stroke, contact your local emergency number or go to the nearest emergency department. Some problems cannot be assessed safely on camera, and controlled drugs cannot be prescribed online. When that is the case the doctor will say so during the call and tell you what to ask for locally.

How it works

How Time Medics helps, in three steps

No app to download, no account to create and no waiting room. This is what happens after you press start, at any hour of any day.

  1. Your concern

    Tell Us What's Wrong

    Fill out a short form in your own words. No app or medical terms are needed.
  2. Your doctor

    Choose Your Doctor

    Doctors who can help reply with their details, a time and a fee, so you can choose who to see.
  3. Afterwards

    Get Everything by Email

    Your consultation fee covers the call and what you asked for when you made the request, including a prescription if your doctor issues one. If you decide afterwards that you need a referral or a certificate, you ask for it from your appointment page, your doctor tells you what it costs, and they email it to you.
See a Doctor NowDescribing your symptoms takes about a minute, and you can stop before you pay anything. Nothing is charged until you confirm the doctor and the time.
Consultation topics

Consultation Topics

Here is what travellers and other patients most often come to us for.

Jump toSkin & AllergiesDigestive & Gut IssuesENT (Ear, Nose & Throat)Muscle & Joint SupportWomen's & Men's HealthChildren's Health (Mild Concerns)Prescription Renewals
An underlined condition has a page of its own. The rest are treated in the same consultation, they simply do not have a page yet.

  • Skin & Allergies

    16 conditions listed

  • Digestive & Gut Issues

    6 conditions listed
    • Acid Reflux / Heartburn / GERD
    • Food Allergy / Intolerance
    • IBS (Irritable Bowel Syndrome)
    • Constipation
    • Upset Stomach / Dyspepsia
    • Mouth Sore

  • ENT (Ear, Nose & Throat)

    5 conditions listed
    • Nasal Congestion / Rhinitis
    • Ear Fullness / Ear Popping
    • Hoarseness / Voice Strain / Laryngitis
    • Enlarged Tonsils (non-infected)
    • Travel-Related Sinus Pressure

  • Muscle & Joint Support

    9 conditions listed
    • Tendonitis
    • Leg Cramps
    • Foot Pain
    • Plantar Fasciitis / Heel Pain
    • Mild Sports Injuries (no fracture)
    • Contusions / Bruising
    • Neck Pains
    • Pulled Muscles
    • Athlete's Foot

  • Women's & Men's Health

    12 conditions listed
    • Birth Control / Contraception
    • Emergency Contraception
    • Menstrual Problems
    • Period Cramp Relief
    • Menopause Symptom Support
    • Vaginal Dryness
    • Bacterial Vaginosis (BV)
    • Yeast Infection (Thrush)
    • Erectile Dysfunction (ED)
    • Benign Prostate Enlargement
    • Genital Warts (mild cases)
    • Herpes (non-active outbreak)

  • Children's Health (Mild Concerns)

    6 conditions listed
    • Mild Croup
    • Hay Fever
    • Constipation
    • Mild Nasal Congestion
    • Pink Eye (non-severe)
    • Minor skin irritations

  • Prescription Renewals

    17 conditions listed
    • Birth Control Pills
    • Blood Pressure Medication
    • Cholesterol Medication
    • Thyroid Treatment
    • Asthma Inhalers (refill only)
    • Allergy Medications
    • EpiPens
    • Diabetes Medications
    • Prednisone (for travel / allergies)
    • Acyclovir (Herpes)
    • Fluconazole / Metronidazole
    • Antidepressants (refill only)
    • Anxiety & Depression Medications
    • Insomnia Medications
    • Migraine Treatment
    • ED Medications
    • Malaria Prevention Pills

Conditions in depth

These are the conditions we are asked about most, each with a page explaining what a doctor can do about it online, and when you should be seen in person instead.

Start a consultation

If what you have is not on this list, it is very likely still something a doctor can help with. Describe it in your own words, and if it cannot be assessed safely by video the doctor will tell you during the call.

After the call

How Your Prescription Reaches You

Where medication is clinically appropriate, your doctor writes the prescription during or straight after the consultation and emails it to you. It is included in your consultation fee; the pharmacy charges for the medicine itself.

See how a consultation works
Sent to Your Email
No apps or downloads. Just check your inbox after your visit.
Dispensed Where Your Doctor Is Licensed
A prescription can only be dispensed in the country where your doctor is licensed. If you are somewhere else, a pharmacy there will not be able to fill it, so check where your doctor is licensed before you book.
Easy Renewals
If you have forgotten or run out of your medication, you can request a repeat prescription. A repeat prescription follows the same fee and dispensing rules as any other.

Where a prescription can be dispensed

A prescription can only be dispensed in the country where your doctor is licensed. If you are travelling, a pharmacy in the country you are in will not be able to fill it. Check where your doctor is licensed before you pay, and ask them if you are not sure.These are electronic prescriptions, and some pharmacies cannot accept one. Finding a pharmacy that will accept it is up to you, and if you cannot find one, neither your doctor nor Time Medics is liable for that. Ringing a pharmacy near you to ask first is the quickest way to know.

What the prescription does not cover

Controlled drugs cannot be prescribed online, whatever the circumstances. The prescription itself is covered by your consultation fee, and your doctor issues one only where it is clinically appropriate. What it does not cover is the medicine: the pharmacy that dispenses it charges for that at local rates.

If a pharmacy cannot fill it, you have seven days of follow up messaging with the same doctor who saw you, at no extra cost.
Before you book

Frequently Asked Questions

Here are answers to the most common questions about online consultations, from cost to timing, so you know what to expect before you book.

Talk to a Doctor NowIf your question is not here, ask us before you book.

  • What's the step-by-step process to see a doctor online?

    Fill out a short form on our website and confirm your request. Doctors usually reply within minutes with a time and their fee. Accept a reply, pay online and join the video call. If you already know you need a referral or a certificate, choose it on the form (one per request) and each doctor's fee will include it. If you need one after your consultation, you can request it from your appointment page and your doctor will tell you the cost.

  • Can I speak to a doctor who understands English?

    Yes, all doctors on Time Medics are fluent in English and verified for clear, effective communication.

  • Are prices fixed or do they vary?

    Prices vary by doctor and case. Primary care and urgent care consultations start from 20 GBP, and the doctor who takes your request sets the exact fee for it. You see the figure before you accept, and nothing is charged until you do. Medication is not part of this fee, and pharmacy costs depend on the treatment. The fee covers the consultation and what you asked for when you made the request, a prescription included. A referral or a certificate you decide you need afterwards is priced by your doctor, and you approve the cost before anything is charged.

  • Can I use Time Medics for emergencies?

    No. We are not an emergency service. If it is a life-threatening emergency, call your local emergency number or go to your nearest emergency department. The number differs by country, so check the one for wherever you are. For urgent advice that is not an emergency, contact your local urgent care service.

  • Is it possible to get antibiotics without going to a clinic?

    Possibly. Antibiotics are only appropriate for some infections, so the doctor will decide during your consultation whether they are the right treatment for you. If they are, the doctor will explain what happens next and how to obtain your medication.

  • Is Time Medics available during holidays or odd hours?

    Yes. We operate 24/7, including weekends and holidays. When you send a request, it goes directly to doctors who are online and available to assist.

  • Can I get strong or controlled medications online?

    No. Controlled medicines, such as opioids or ADHD medication, cannot be prescribed through Time Medics. You will need to see a doctor in person for those.

  • Can I ask the doctor questions after the visit?

    Yes. You can message your doctor for follow-up questions for up to 7 days after your consultation, at no extra cost.

  • How do I contact the support team?

    Message us on WhatsApp on +44 7343 123137, or use the contact page. Doctors are available 24 hours a day; our support team answers as quickly as it can.
Time Medics is not an emergency service. If you have chest pain, difficulty breathing, heavy bleeding, a serious injury or signs of a stroke, contact your local emergency number.
Ready when you are

Speak to a doctor tonight, wherever you are.

We know how frustrating it can be to find a good doctor or get an appointment quickly. That's why Medics helps you find friendly doctors who truly listen and care - so you can feel confident about your health, wherever you are.

  • No signup required
  • From 20 GBP
  • Open 24/7
Find Your DoctorSee how it works firstNothing is charged until you confirm. Time Medics is not an emergency service. In an emergency, contact your local emergency number.