Time Medics
How a consultation works

See a licensed doctor online, wherever you are

Whether you are travelling, living abroad or unable to reach a local clinic, Time Medics connects you with licensed, English-speaking doctors by video.

The booking formOpen 24/7
  1. Your concern
  2. Location
  3. Your details
Three screens. You can stop at any point, and nothing is charged until you confirm a doctor and a time.
Request a Doctor NowRead the three steps
No signup required, you can book as a guest. Time Medics is not an emergency service.
A phone and a tablet, each showing a video call in progress with a doctor in a white coat and stethoscope
The mechanic

How Time Medics works

The booking form asks for three things, in this order: your concern, your location, then your details. Below each step is what that screen really asks for, so there are no surprises once you start.

  1. Your concern

    Tell us what is wrong

    Describe your symptoms in your own words. Your request goes to doctors licensed in the country you choose. You can book in your browser, with no app needed.
    Describe your symptoms or medical concernOne free text box, in your own words. No medical vocabulary needed.
  2. Location

    Doctors reply with a time and a fee

    Doctors who are available and licensed where you are reply with a time and their fee. You can read each doctor's profile before you choose, and nothing is charged until you accept.
    What city are you in?Primary CarePediatricsDermatologyMental Health
  3. Your details

    Speak to your doctor by video

    Join the video consultation at the agreed time. If your doctor issues a prescription, or anything else you asked for in your request, they send it to you by email.
    NameAgeGenderEmailPhoneYour prescription and your invoice arrive at the email address you give here.
Start Your Consultation
You can leave the form at any point. Your request does not reach a doctor until you finish the third screen.
After you send it

What one consultation gets you, and what it costs

Written as a schedule rather than a sales pitch, so you know what you are agreeing to before you agree to it.

You receive offers from doctors who are available
Each offer names the doctor, the fee they charge and when they can see you. You compare them and choose one. Nothing is charged until you confirm.
You speak to the doctor by video
In English, on a phone, tablet or laptop. Time Medics operates 24 hours a day, including weekends and holidays, and your request goes to the doctors who are online when you send it.
A prescription where it is clinically appropriate, included in the fee
Emailed to the address you gave in the Your details step, at no extra charge. It can only be dispensed in the country where your doctor is licensed, and because it is an electronic prescription, some pharmacies cannot accept one. Finding a pharmacy that will is your responsibility. Controlled drugs cannot be prescribed.
Anything you asked for on the booking form
The form asks whether you already know you need a referral or a certificate, such as a sick note for an employer or a fit to fly certificate for an airline. Every doctor sees that list before they name a fee, so the fee you accept accounts for the work. Whether they can provide it is still their clinical decision, and they will tell you if they cannot.
Seven days of follow up messaging at no extra cost
With the same doctor who saw you, not a shared inbox. Use it if symptoms change, if the treatment is not working, or to ask what you forgot to ask on the call.
No account, no subscription
You book as a guest. There is no membership, nothing renews, and you pay for the consultation you booked and nothing else.
What a consultation costsPrimary and urgent care consultations start from20 GBP

Each doctor sets their own fee for your request, so what you pay depends on the doctor who takes it, and the exact figure is on the offer before you accept it.

See the full price list

  • When you are charged

    Not until you confirm. The fee is shown next to the doctor and the appointment time you are choosing, before you commit to either.

  • What the fee does not cover

    Anything you raise after the consultation that was not part of your original request. A referral or a certificate you decide you need then is extra work: your doctor tells you what it costs and nothing is charged until you agree to it. The pharmacy that dispenses the medicine will charge for it at local rates.
Scope of care

Care for a wide range of concerns

These four are the choices on the Location step. Pick the one that fits, and your request goes to doctors who work in that area.

  • Primary Care

    For everyday concerns such as colds, infections and minor aches and pains.

  • Pediatrics

    Caring for a sick child while travelling can be stressful. We help you reach doctors experienced in treating children, wherever you are.

  • Dermatology

    From unexpected rashes to acne flare-ups, our doctors can help you treat skin concerns quickly and carefully.

  • Mental Health

    Being away from your usual support can take its toll. We connect you with doctors who can support your mental health, in a safe and private setting.
Browse everything we treat
71 conditions across seven categories are listed in full, from insect bites and acid reflux to contraception and prescription renewals.

What this process cannot do

Time Medics is not an emergency service. If you have chest pain, difficulty breathing, heavy bleeding, a serious injury or signs of a stroke, contact your local emergency number or go to the nearest emergency department. Controlled drugs cannot be prescribed, and some problems cannot be assessed safely on camera. When that is the case the doctor will say so during the call and tell you what to ask for locally.

Before you book

Frequently Asked Questions

Here are answers to the most common questions about online consultations, from cost to timing, so you know what to expect before you book.

Talk to a Doctor NowIf your question is not here, ask us before you book.

  • What's the step-by-step process to see a doctor online?

    Fill out a short form on our website and confirm your request. Doctors usually reply within minutes with a time and their fee. Accept a reply, pay online and join the video call. If you already know you need a referral or a certificate, choose it on the form (one per request) and each doctor's fee will include it. If you need one after your consultation, you can request it from your appointment page and your doctor will tell you the cost.

  • Can I speak to a doctor who understands English?

    Yes, all doctors on Time Medics are fluent in English and verified for clear, effective communication.

  • Are prices fixed or do they vary?

    Prices vary by doctor and case. Primary care and urgent care consultations start from 20 GBP, and the doctor who takes your request sets the exact fee for it. You see the figure before you accept, and nothing is charged until you do. Medication is not part of this fee, and pharmacy costs depend on the treatment. The fee covers the consultation and what you asked for when you made the request, a prescription included. A referral or a certificate you decide you need afterwards is priced by your doctor, and you approve the cost before anything is charged.

  • Can I use Time Medics for emergencies?

    No. We are not an emergency service. If it is a life-threatening emergency, call your local emergency number or go to your nearest emergency department. The number differs by country, so check the one for wherever you are. For urgent advice that is not an emergency, contact your local urgent care service.

  • Is it possible to get antibiotics without going to a clinic?

    Possibly. Antibiotics are only appropriate for some infections, so the doctor will decide during your consultation whether they are the right treatment for you. If they are, the doctor will explain what happens next and how to obtain your medication.

  • Is Time Medics available during holidays or odd hours?

    Yes. We operate 24/7, including weekends and holidays. When you send a request, it goes directly to doctors who are online and available to assist.

  • Can I get strong or controlled medications online?

    No. Controlled medicines, such as opioids or ADHD medication, cannot be prescribed through Time Medics. You will need to see a doctor in person for those.

  • Can I ask the doctor questions after the visit?

    Yes. You can message your doctor for follow-up questions for up to 7 days after your consultation, at no extra cost.

  • How do I contact the support team?

    Message us on WhatsApp on +44 7343 123137, or use the contact page. Doctors are available 24 hours a day; our support team answers as quickly as it can.
Time Medics is not an emergency service. If you have chest pain, difficulty breathing, heavy bleeding, a serious injury or signs of a stroke, contact your local emergency number.
Ready when you are

Speak to a doctor tonight, wherever you are.

We know how frustrating it can be to find a good doctor or get an appointment quickly. That's why Medics helps you find friendly doctors who truly listen and care - so you can feel confident about your health, wherever you are.

  • No signup required
  • From 20 GBP
  • Open 24/7
Find Your DoctorSee how it works firstNothing is charged until you confirm. Time Medics is not an emergency service. In an emergency, contact your local emergency number.